Support
TST understands the importance of quality service and fast support when you need it most. We offer the following services to minimise any downtime and keep your investment in the best possible condition.
Installation and Commissioning
After installation TST will ensure that all the systems and components of the machine(s) are operational and tested according to the requirements of the customer. We will provide on-site training with all relevant parties to try and ensure a smooth handover of the equipment.
Post-Sales Services
Replacement parts and spares
Modifications and upgrades
Machine audits and scheduled maintenance
Installation and relocation services
Operation and maintenance training
Breakdown Support
We will respond rapidly to minimise downtime and we aim to offer the original engineers and technicians who built your machine to help service it.
In most cases, we can remotely connect to your machines to diagnose the problems and attempt to solve them in the shortest time possible. In situations where this isn't possible, we can arrange to carry out repairs at your place of work.